30 Jan*NEW* Inbound coverage added to VSIM & UK VMNChile - Claro Chile, El Salvador - Tigo, Ghana - Ghana Telecom Mobile GSM, No...
25 JanNeed an SMS and voice solution?So you've got your two-way and inbound SMS service setup. Customers, staff, t...
12 JanSMS to USA and Canada 60% cost reduction!The cost in credits has now been reduced from 20 to only 8 credits, a reducti...

Contact Information

Should you wish to seek further information from us on our messaging service or any other aspect of our business please email or write to us at the address below.

Postal Address		WorldText PO Box 226 CHESTER LE STREET DH3 9BR
Email		support@world-text.com
Phone (UK)		0845 867 3980
Phone (Int)		+4420 704 37037
Fax		+4420 332 65547

Office Hours (UK)		Monday to Friday 9am to 5pm

Support Requests

Please include:

Account ID - Account or sub-account ID which the request relates to

Description of Request - A detailed description of the support request

Mobile Number - Source and/or destination mobile number if applicable

Date and Time - A time frame which the request relates to if applicable

Out of Hours Support

For support during non office hours (9am - 5pm GMT Mon-Fri) and holidays, customers with an appropriate support contract can call on their provided support number.

If you would like to discuss upgrading your account support contract, please contact us at the details above.